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Journal Articles

Olivia K. Richards, Bradley E Iott, Tammy R Toscos, Jessica A Pater, Shauna R Wagner, Tiffany C Veinot, “It’s a mess sometimes”: patient perspectives on provider responses to healthcare costs, and how informatics interventions can help support cost-sensitive care decisions, Journal of the American Medical Informatics Association, 2022;

Tiffany C Veinot, Phillipa J. Clarke, Daniel Romero, Laurie R Buis, Tawanna Dillahunt TR, Vaishnav Vydiswaran, Ashely Beals, Lindsay Brown, Olivia Richards, Alicia Williamson, Marcy G Antonio. Equitable Research PRAXIS: A Framework for Health Informatics Methods. Yearbook of Medical Informatics. 2022 Aug;31(01):307-16.


Erin Beneteau, Yini Guan, Olivia K. Richards, Mingrui Ray Zhang, Julie A. Kientz, Jason Yip, and Alexis Hiniker. 2020. Assumptions Checked: How Families Learn About and Use the Echo Dot. Proc. ACM Interact. Mob. Wearable Ubiquitous Technol. 4, 1, Article 3 (March 2020), 23 pages.

Conference Proceedings 

Conference Proceedings 

Olivia K. Richards, Carol Scott, Allison Spiller, and Gabriela Marcu. 2022. “Wearing a High Heel and a House Shoe at the Same Time”: Parents’ Information Needs While Navigating Change in their Child’s Behavioral Care. Proc. ACM Hum.-Comput. Interact. 6, CSCW2, Article 352 (November 2022), 32 pages.

Olivia K. Richards, Gabriela Marcu, and Robin N. Brewer. 2021. Hugs, Bible Study, and Speakeasies: Designing for Older Adults’ Multimodal Connectedness. In Designing Interactive Systems Conference 2021 (DIS '21). Association for Computing Machinery, New York, NY, USA, 815–831.    

Olivia K. Richards, Adrian Choi, and Gabriela Marcu. 2021. Shared Understanding in Care Coordination for Children’s Behavioral Health. Proc. ACM Hum.-Computer Interact. 5, CSCW1, Article 21 (April 2021), 25 pages.

Ben Jelen, Olivia K. Richards, Samantha A. Whitman, Tom Ongwere, K. Cassie Kresnye, and Katie A. Siek. 2020. Exploring the Use of Electronics to Customize Pervasive Health Technologies with Older Adult Crafters. In PervasiveHealth ’20: EAI International Conference on Pervasive Computing Technologies for Healthcare, May 18–20, 2020, Atlanta, United States. ACM, New York, NY, USA, 13 pages.

Erin Beneteau, Olivia K. Richards, Mingrui Zhang, Julie A. Kientz, Jason Yip, and Alexis Hiniker. 2019. "Communication Breakdowns Between Families and Alexa." In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems (CHI '19). ACM, New York, NY, USA, Paper 243, 13 pages.

Katie Siek, Ben Jelen, Olivia Richards, Julia Dunbar and Susan Monsey. "Utilizing the Affinity Research Group Model in a Summer Research Experience for Undergraduates Program." 50th ACM Technical Symposium on Computer Science Education. ACM, 2019.

Extended Abstracts

Olivia K. Richards. Family-Centered Exploration of the Benefits and Burdens of Digital Home Assistants. In Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems (CHI EA '19). ACM, New York, NY, USA, Paper SRC11, 6 pages. 


Olivia Richards. “Exploring the Empowerment of Older Adult Creative Groups using Maker Technology.” In Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems, pp. 166-171. ACM, 2017.

Workshops and Doctoral Consortia

Olivia K. Richards. 2022. Understanding and Designing Technologies for Family Health Routines: Supporting Children in the Digital Age. In Companion Publication of the 2022 Conference on Computer Supported Cooperative Work and Social Computing (CSCW'22 Companion). Association for Computing Machinery, New York, NY, USA, 228–231.

Olivia K. Richards, Gabriela Marcu, Tiffany Veinot. Complex Health Needs in Vulnerable Populations: Studies of the Care Ecosystem Toward Proactive Informatics Supports. Workshop on Challenges, Tensions, and Opportunities in Designing Ecosystems to Support the Management of Complex Health Needs. CHI 2022. New Orleans, LA. April 2022.

Olivia K. Richards, Gabriela Marcu. Children’s Agency in the Age of Smart Things. Workshop on Privacy and Power at CHI 2020. Honolulu, HI. April 2020.   

Research Reports

DREU 2018- Exploring Family Centered Perspectives of the Benefits and Burdens of Digital Assistants​


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